Top Tips for using AI to boost productivity within your business
This article is based on content from our recent webinar, 'How AI Can Help Your Business: Tools to Save Time and Boost Productivity,' by Martin Broadhurst. Click here to see upcoming free social media and marketing webinars.
Published: 29 January 2025
Artificial Intelligence (AI) is no longer just a trend; it’s becoming an essential tool for businesses looking to grow and improve operations. From saving time to opening new opportunities, AI offers vast potential. But knowing where to begin can feel challenging.
In this article, we’ll share practical advice to help you integrate AI into your business effectively. Whether you’re exploring it for the first time or trying to expand its use, these tips will point you in the right direction.
Start with small, effective steps
AI doesn’t have to be a massive undertaking right away. Begin by focusing on one specific task that could benefit from automation or improvement. For instance:
- Manual Data Tasks: Use tools like Microsoft Azure’s Document Recogniser to scan and extract details from forms or invoices.
- Customer Support: Set up chatbots like ChatGPT to handle common customer inquiries, freeing up your team for bigger challenges.
- Content for Social Media: Platforms like Jasper or Canva’s Magic Studio can suggest post ideas or create visuals in seconds.
Tip: Look for recurring, time-consuming tasks in your business. These are often the easiest and most impactful to automate with AI.
Understand the types of AI tools
Different AI tools serve different purposes, so understanding the options is critical:
- Specialist AI Models: Designed for single tasks, like detecting defects in manufacturing or forecasting sales. They’re efficient and reliable for focused needs.
- Generalist AI Models: Versatile tools, like ChatGPT or Google Gemini, can perform a range of activities, such as writing, analysing data, or providing insights.
Tip: If your industry requires strict compliance, specialist models may be better as they’re easier to monitor and audit.
Unlock creativity in marketing
AI isn’t just about automation, it’s also a fantastic tool for creativity. Consider these ideas:
- Content Writing: Use AI to draft blog posts, emails, or ad copy, and refine the output to match your style.
- Translation: AI tools like Google Translate or Microsoft Translator can help you localise your content for global markets while keeping your formatting intact.
- Visual Content: Platforms like MidJourney or DALL-E can create professional-quality visuals for marketing materials or online stores.
Tip: Use AI as a brainstorming partner by asking for creative suggestions or content ideas tailored to your audience.
Streamline operations with specialist AI
AI is a game-changer for improving efficiency. Here are a few ways businesses are using it:
- Predictive Maintenance: Tools can forecast when equipment needs repairs, avoiding costly downtime.
- Automation: Platforms like Zapier, Power Automate and OpenAI Operator can help perform repetitive tasks, saving time and resources.
- Quality Checks: Computer vision tools can instantly spot defects during production, improving accuracy and speed.
Tip: Look at your current processes for inefficiencies. AI often shines when applied to repetitive tasks.
Experiment with generalist AI models
General-purpose AI tools, like ChatGPT, can transform everyday work. Here’s how:
- Data Analysis: Upload spreadsheets and let AI summarise trends or answer specific questions about the data.
- Customer Insights: Analyse survey responses or reviews to understand customer needs better.
- Training Materials: Draft onboarding guides or instructions with AI assistance to save time.
Tip: Many general AI models support integrations. For example, you can connect ChatGPT with Zapier to automate workflows across apps.
Invest in your team’s knowledge
AI tools are only as effective as the people using them. Ensure your team is equipped to make the most of this technology:
- Encourage hands-on practice with free tools like ChatGPT.
- Offer training sessions or online courses for specific AI solutions.
- Share real-life examples of how other businesses are benefiting from AI to inspire your team.
Tip: Explain not only how AI works but also why it adds value. This will help employees feel more comfortable adopting it.
Stay updated on AI trends
The AI landscape is evolving quickly, with new tools and updates appearing all the time. Here’s what’s emerging:
- Agentic Capabilities: Tools like ChatGPT Operator can handle multi-step tasks like researching and booking appointments autonomously.
- Video Creation: Platforms like Runway and HeyGen simplify producing high-quality videos for training or marketing.
- Advanced Integrations: Tools like Zapier make it easier to connect AI with other systems for seamless automation.
Tip: Follow industry experts or sign up for newsletters to keep track of the latest developments in AI.
Embracing AI
AI is no longer just a “nice-to-have” but a crucial part of staying competitive in today’s market. By starting small, choosing the right tools, and empowering your team, you can unlock AI’s full potential.
Experiment, measure results, and refine your approach as you go. With AI, the opportunities are vast, you just need to take the first step.
What’s your first step toward integrating AI? Start today and let your business reap the rewards!
Next steps
Keep building your knowledge: Browse all upcoming workshops and webinars on sales, marketing, HR and more.
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